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How do I copy a patient?

Patient electronic access to transcribed reports is encouraged, however, physicians and clinicians will need to provide the access. Read below for more information.

​Patient electronic access to transcribed reports (my eHealth) is available at select sites (BCCA, BC CW, Sunny Hill Health Centre, Mental Health).

Patients only receive a copy when the dictating clinician has specifically dictated, "copy patient".

Patient copies will no longer be mailed by HIM (Health Information Management) Records Management (RM).

Patient copies will go to the my ehealth web portal only after they are electronically signed.

Patient copies at all sites are available through the ROI process (link) via  your site's Health Records department

my ehealth additional information

  • my ehealth is a free service for patients/legal guardians that uses a secure internet site to provide access to their health care information from anywhere at any time.
  • my ehealth eliminates the existing risk associated with incorrect distribution and allows for a quicker and more secure method of delivery compared to mail. 
 
  • Any transcribed report from BCCA/C&W/SH where a dictating author has requested a patient copy.
 

CW/SunnyHill/Mental Health

  • BEFORE SIGNING –  when signing in Message Centre you can check 'Additional Forward Action' in the Action Pane, select for 'Review', and search in the 'To' field for 'Patient, Copy'.
  • AFTER SIGNING - you would contact Transcription Services and have them add "patient copy".  A revised document would be sent to your Message Centre for re-signature.
  • Clinic can provide copy to patient or through ROI (release of information).

BCCA

BEFORE SIGNING IN CAIS –  you can check "Patient Copy" in the cc list.
  • AFTER SIGNING - you would contact Transcription Services (TS) and have them add "patient copy".  A revised document would be sent to your Action List for re-signature.
  • Clinic can provide copy to patient or through ROI.
 

Transcription Services   

transcriptionalerts2@vch.ca
 Phone: (604) 806-9696
 Fax: (604) 806-8257
 

Excelleris – my ehealth 

Email: support@myehealth.ca
Local: (604) 658-2111
Toll Free 1-888-522-7758
 
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