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Health Information Management
  • Patients
    • What to bring to register at the hospital
    • Request access to your health records
      • Requesting Health Records from Correctional Health Services
      • Requesting Health Records from Hospitals and/or Health Care Facilities
    • Health Gateway
    • MyCareCompass
    • Feedback
    • Contacts for Health Records
    • Map for Health Records
    • Commonly Asked Questions
      • Do I need parental consent if I am a child?
      • How can I inquire about the status of my request?
      • How do I access picture images of my x-ray, MRI, CT?
      • How do I obtain a birth certificate or replacement birth records?
      • How do I report an error on my health record?
      • How do I request a copy of my/child's health records?
      • How do I request copies of records for a deceased patient?
      • How is my information protected/kept private?
      • How long will it take to receive my records?
      • How much does it cost to obtain a Health Record?
      • What happens if I don't pick up my record?
      • What if a patient is incapable of giving consent?
      • What is a Health Record?
      • What should I remember before leaving the hospital?
      • Who can sign the authorization form?
    • Emailing risks notification
  • Physicians and Clinicians
    • Registration Services
      • How do I correct the General Practitioner for a patient?
      • How do I print my patient list?
      • How do I request contact information for another physician or health professional?
      • How do I update my contact information?
      • How is Family Provider information collected in Fraser Health hospitals?
      • I have a new patient in my practice – can I be added to their Health Record as a Family Provider?
    • Records Management
      • How do I edit/review my incomplete charts (Deficiency Management)?
    • Transcription Services
      • Dictation Resources
      • Electronic Signature
      • Front-End Speech Recognition (FESR)
      • Reports
      • Support
    • Coding & Informatics Services
      • Discharge Summary
      • National Ambulatory Care Reporting System - NACRS
    • Training Opportunities
    • Feedback
  • Researchers
    • How do I request patient charts?
    • Who do I contact to conduct research?
  • Institutional Requests
    • How does HIM process insurance and Worksafe BC requests?
    • How does HIM process legal requests?
    • How does HIM process RCMP/Police requests?
  • Meet HIM
    • Mission, Vision, Values
    • Services
      • Coding & Informatics Services
      • Corporate Services
      • Records Management
      • Registration
      • Transcription & Health Information Exchange
    • FAQs
      • Differences Between EMR, EHR AND PHR
      • Glossary of Terms
      • HIM Certification
      • What is a Patient Portal?
      • What is CST?
      • What is eHealth?
    • Partners
    • Clinical & Systems Transformation
    • Privacy Policy
    • Disclaimer
  • Careers
  • Contact
    • Media Centre

 

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​This website has been designed to help patients, researchers, and institutions access health records, and provide helpful resources to physicians and clinicians in relation to clinical patient documentation.
​
​​​Health information is a vital resource to support health care in our province​.

​
HIM is a leader in the collection, storage, and use of patient information within British Columbia. As a consolidated Lower Mainland department of Providence Health Care, HIM has staff at about 40 geographically dispersed locations​ across Fraser Health, Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health.

Approximately 1,450 staff working the following Service Areas: Registration, Records Management, Transcription Services & Health Information Exchange, and Coding & Informatics.​ Additional Corporate Services include: Strategic Planning, Projects & Business Optimization, Culture & Communications.

​Pop​ular Topics
  • Authorization for the Release of Health Records
  • my ehealth sign-up
  • How do I request a chart for review?
  • What is Front-End Speech Recognition?