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Records Management

Your health record is in good hands with us.

Records Management Services is responsible for the collection, completion, provision and retention of patient health information. Key tasks include protecting patient privacy, facilitating release of health information, providing information for ongoing patient care, research and quality assurance.

Key Highlight

A health record contains documents such as reports from care providers, test results and medication information. Patients or other authorized persons can request records access through Release of Information (ROI).  In 2015, ROI clerks processed 230,000 Requests of Information at sites across the province.

Records Management

Health Record Administrators (HRAs) provide support and expertise to our sites and programs to ensure records management in these sites support excellent client care. They also help standardize and streamline processes across health organizations. At rural sites, HRAs often provide operational leadership, ensuring creation, completion, and provision of patient/client records and information for care.

Scanning and Clinical Forms System Application Coordinators work closely with clinical groups to ensure paper forms can be generated electronically (form design) and scanned digitally for optimized electronic viewing. This work is integral to clinical documentation and coded data.

HIM Clerks ensure records are compiled, completed, stored appropriately and provided in a timely manner for patient care and other purposes.

Release of Information Clerks provide information to authorized requesters for continuing care and other purposes.


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