The patient's first step in their care journey starts with our Registration Services.
Registration Services greets patients and registers them at their time of visit according to identified best practices and standards so that all clinical documentation is created on the correct health record ensuring the integrity and accuracy of the patient’s data.
Critical to supporting the work of the registration
staff, the Data Remediation team works closely with the Ministry of Health
(MOH) to analyze our Health Organization patient data records and link them
with the provincial health care identity of the client.
Client Identity Analysts ensure patients are registered correctly when presenting for care. Their work ensures the right information is associated with the right patient. This work is critical in ensuring patient safety.
Registration Clerks are the first contact for many patients and getting them registered correctly and promptly is vital to overall patient safety.